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4/14 Started service. 5/16 Called in for a repair. 4/25 Service tech sent to my home. He was there less than 5 minutes and looked at my furnace. Quote came back that it would cost me over $2000, for a new flue, ductwork, etc. I asked how he knew I needed a flue when he never went near the chimney. 4/30 AHS sent another company out. I never heard back from them. 5/16 I called, requested a full refund and then was told I could use my own company and that I would be refunded the $100 I had paid for their service call. 5/21I sent them invoices. I called several times to check on everything, never received a callback.

Hence, the denials, long wait times and band aid repairs.

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